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Frequently Asked Questions

What time will my delivery arrive?

Your order will be delivered in 5 to 6 days excluding holidays. If you choose express shipping your order will be delivered in 2 to 3 days.

What are the shipping options?

You can choose standard, economy or express shipping. For free delivery, we opt for standard delivery in 5 to 6 days.

What is return and refund policy?

General Return Policy Return Window: Typically 5 to 10 days from the delivery date. Condition of Item: Items must be unused, in original packaging, and with tags attached.Proof of Purchase: A receipt or order confirmation is often required. Non-Returnable Items: Certain items like personalized, perishable, or final sale products may not be eligible for return.Refund Policy Processing Time: Refunds typically take 5-10 business days after the return is received and approved.Refund Method: Refunds are usually issued to the original payment method (credit card, PayPal, store credit, etc.).Shipping Costs are not refundable. and return shipping may be at the customer's expense.

How do I check the status of my order?

You will receive a tracking number in 2 to 3 days and you can track the shipping. Orders will be processed in 1 to 2 days. You can contact on the status of order.

Can I cancel my order?

You can cancel order by contacting us in one day after order placed. once the order is shipped, you can not cancel order.

Do you allow exchanges?

No exchanges are allowed. Only in case of the products delivered in unusable condition.