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🛍️ Refund & Return Policy

At (VarNav'S) African Market Online, we want you to love your purchase! If you're not completely satisfied, we offer hassle-free returns and refunds based on the conditions below.

📅 Return Window

We accept returns within 2 days from the date of delivery. If 2 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

📦 Eligibility for Returns

To qualify for a return, items must:
✅ Be unused, unworn, and in their original condition
✅ Have all tags, packaging, and accessories included
✅ Be returned with a valid proof of purchase

🚨 Non-Returnable Items: Certain products cannot be returned, including:

  • Frozen products
  • Opened items 
  • Clearance or final sale items
  • Perishable goods (e.g., food, flowers)
  • Health and hygiene products (e.g., face masks, soaps, creams or earrings)

🔄 Exchanges

If you received a damaged or defective item, we are happy to replace it! Please contact us within 2 days of receiving your order with photos of the issue.

💰 Refunds

Once we receive and inspect your return, we will process your refund. If approved, your refund will be issued to your original payment method within 2 business days.

🚨 Note: Shipping costs are non-refundable, and return shipping fees may apply unless the return is due to a mistake on our part.

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.
  • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

📦 Return Address:  VarNav'S African Market Online, 909 W Spring Creek Pkwy, Suite 370, Plano

🚨 Late or Missing Refunds

If you haven’t received your refund yet:
1️⃣ Check your bank account again.
2️⃣ Contact your credit card company – refunds may take time to reflect.
3️⃣ Still no refund? Contact us at [Your Support Email] for assistance.

📞 Contact Us

Need help? We’re happy to assist! 😊

📧 Email: varnavs@africanmarketonline.com
📞 Phone: +1-469-304-0302
💬 Contact-us

We appreciate your business and look forward to making your shopping experience the best! 🛒✨

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